Outlook (Windows)

Outlook 2019 or older versions are not supported for connecting to Microsoft 365 services. Please use Microsoft 365 Apps or upgrade to Outlook 2021.

  1. Please refer to “How to check your Primary Mail Address” and make a note of your Kyushu University Primary Mail Address in advance. There are many inquiries about error messages cause by mistakes such as forgetting to include “@m” or “@s” to your email address. Be sure to check your email address without relying on your memory.
  2. Launch Outlook. If there is no account configured, proceed to step 2. Otherwise, click “File” and “Add Account”
    File menu

    Add account
  3. Wait until you can enter an email address. Enter your Primary Mail Address you noted in step 0, and click “Connect”
    Search account Enter email address
  4. Enter your SSO-KID and that password, and click “Sign in”.
    Sign in page
  5. If the following window appeared, remove the check mark of “Allow my organization to manage my device” and click “This app only” below.
    Device management
  6. The screen shows that your account is successfully added. Click “Done”.
Collaborative Infrastructure Working Group, Information Infrastructure Initiative, Kyushu University