1. 2. Setting up MFA (First-time)
  2. Multi-Factor Authentication (MFA)

Microsoft Authenticator Setup Using a PC (with smartphone)

Scan the QR code displayed on your PC using your smartphone to set up MFA.
The PC is used only to assist with the setup process.

Procedure

■ On your PC

  1. Go to the following URL:
    https://mysignins.microsoft.com/security-info
    Note: If you click the URL directly, the current page will be replaced.
    To keep the current page open, please hold down the Shift key or Ctrl key while clicking the link to open it in a new window.

  2. Enter your university email address and select Next.
    Then enter your SSO-KID and password, and select Sign in.
    Sign-in screen Enter SSO-KID

  3. The procedure differs depending on what is displayed:

If "Security info" is displayed (click to expand) 1. Select **+ Add sign-in method**.
2. Choose **Microsoft Authenticator**.
If "Keep your account secure" is displayed (click to expand) - Select **Next**.
Keep your account secure

■ On your mobile device

  1. Install Microsoft Authenticator.
    If it is already installed, proceed to the next step.
For iPhone (click to expand)
  • Scan the QR code below to install the app.
    QR code
    This QR code is for installing the app.
    The QR code for account setup will be displayed in Step 9.
For Android (click to expand)
  • Scan the QR code below to install the app.
    QR code
    This QR code is for installing the app.
    The QR code for account setup will be displayed in Step 9.

  1. Open the installed Microsoft Authenticator app.
    App icon

  2. Review the information and tap Continue.
    Data sharing prompt

  3. The procedure differs depending on what is displayed:

Pattern A

  • Tap Scan QR code
    Allow camera and notifications when prompted.
    Note: The QR code to scan will be displayed in Step 9.
    Scan QR code 1 Scan QR code 2

Pattern B

  1. Tap + (top right corner)
  2. Select Work or school account
  3. Tap Scan QR code
    Note: The QR code to scan will be displayed in Step 9.
    Add account Work or school account QR scan

■ Back on your PC

  1. Click Next.
    Next (get app)

  2. Click Next.
    Set up account

  3. A QR code will be displayed.
    Important: Do NOT click “Next” before scanning the QR code.
    QR code

■ On your mobile device (Scan QR code)

  1. Scan the QR code displayed on your PC.

  2. If your university email address appears in Authenticator, the setup is successful.
    Pairing successful

■ Final confirmation (PC)

  1. Click Next.
    Next

  2. Verify the number displayed on the screen and enter it on your mobile device (approval step).
    Number matching
    If no notification appears, open the Authenticator app manually.
    App icon

  3. After approval, click Done.
    Completed

■ Completion check

  1. If Microsoft Authenticator is listed under “Security info”, the setup is complete.
    Security info

The setup is now complete.

If you would like to verify that MFA is working correctly, please check the following:
→ Verify MFA operation

Troubleshooting

■ If “Session timed out” is displayed

This occurs when there is no activity for a certain period.

  1. Select Sign in
  2. Follow the on-screen instructions to authenticate again
Collaborative Infrastructure Working Group, Information Infrastructure Initiative, Kyushu University